What's new at Thanx

Guest Engagement Marketing Automation Org Management & Settings

Customize the reply-to address of your marketing and transactional emails

Set a dedicated reply-to address for your emails, so when guests hit "reply," their message goes straight to the inbox you choose. What is it? You can now...

July 6, 2026

Integrations Ordering Loyalty Guest Engagement Marketing Automation Toast ThanxAI Offers & Rewards Reporting & Insights Org Management & Settings App Experience

Introducing Universal Promo Codes — one code, every channel

Universal Promo Codes are now live in your dashboard. Create promo codes that work in-store and online , and distribute them to guests whether they’re in...

June 24, 2026

Integrations Ordering Loyalty Guest Engagement Toast Org Management & Settings App Experience

New in Dashboard: Operations Center

Your operator tools now have a dedicated home in the Thanx dashboard. The Operations Center is a new top-level tab in your Thanx dashboard that brings your...

June 23, 2026

Reporting & Insights

Digital order reports: new date grouping and location filtering

You can now break down your digital ordering data by time period and location, giving you a clearer picture of performance without exporting to a...

June 17, 2026

Integrations

Kea integration: loyalty enrollment on every phone order

The Thanx–Kea integration connects your loyalty program to Kea's Voice AI phone ordering system. Points accrue automatically as orders are processed, with no...

June 1, 2026

Offers & Rewards

Fixed price rewards— guarantee the price your customers pay

Set a maximum price for eligible menu items to help you run e.g. "Any pizza for $5" or "Any burger for $7" promotions. Thanx automatically calculates the...

May 22, 2026

Org Management & Settings

Marketing suppression list for users with deleted accounts

As the owner of your customer data, it's your responsibility to ensure deletion requests are honored across your CRM, email platforms, and any other tools...

May 8, 2026

Integrations Ordering Loyalty Guest Engagement Marketing Automation Toast ThanxAI Offers & Rewards Reporting & Insights Org Management & Settings App Experience

Upload customer lists yourself — no support ticket required

You no longer have to ask the Thanx Support team to get your customer lists into the system. Upload CSVs directly into your dashboard, map them to customer...

May 6, 2026

App Experience

Your loyalty app's technical foundation just got a big upgrade

We completed a significant upgrade to the Thanx mobile app core framework — the kind of work that keeps your program running on modern infrastructure,...

April 30, 2026

Integrations Ordering Loyalty Guest Engagement Marketing Automation Toast ThanxAI Offers & Rewards Reporting & Insights Org Management & Settings App Experience

Skip the wait: Activate AI-generated segments instantly

After months of battle testing our SegmentAI engine, we have removed the requirement for Thanx review of AI-generated segments. Now, you can choose between...

April 30, 2026