What's new at Thanx

ThanxAI

New in SegmentAI ✨ Location and user tag pickers, cleaner UI and more

We’ve released a major round of enhancements to SegmentAI, Thanx's AI-powered segment builder. This release adds new pickers for locations and user tags,...

March 25, 2026

Reporting & Insights

New in Thanx Insights Lab- Purchases at select location(s) w/ dynamic date grouping

A new report in Thanx Insights Lab that shows loyalty member purchase volume across one or more selected locations, split by in-store and digital channels....

March 25, 2026

Reporting & Insights

New Campaign Reporting: App Download Activity & Point Redemption Activity

Understand exactly how your campaigns drive app downloads and point redemptions. These two new reports give you a deeper view of campaign-attributed customer...

March 19, 2026

Ordering App Experience

Customizable banner colors for web ordering

Your web ordering experience now reflects the banner colors you've already chosen for your brand. Whatever you've set up in your dashboard for your app is...

March 18, 2026

Org Management & Settings

Action required by May 1st: Upload your Privacy Policy, Terms and Conditions, and Consumer Opt-out documents

Good news: your loyalty program’s legal documents are getting an upgrade. Starting now, you can upload your own Privacy Policy, Terms and Conditions, and...

March 18, 2026

Ordering

Customize digital ordering error messages to match your brand

When ordering fails, the message a customer sees can mean the difference between trying again and walking away. Now you control what that message says by...

March 18, 2026

Ordering ThanxAI

New to SegmentAI ✨ Build segments based on modifier purchase behavior

Modifier-based segments are now available in SegmentAI, allowing you to build customer audiences based on modifier purchase behavior. This enhancement makes...

March 4, 2026

Loyalty Guest Engagement Marketing Automation Offers & Rewards

How a 10-day loyalty challenge drove lasting revenue and frequency gains

Customer Highlight: Tacoria Tacoria ran a July '25 frequency challenge, inviting loyalty members to visit twice in 10 days to earn 300 bonus points. The...

March 2, 2026

Guest Engagement App Experience

Scheduled & targeted content blocks

Now you can control who sees each content block in their app and when it appears, without manual reminders or workarounds. Scheduled & Targeted Content...

February 19, 2026

Integrations Loyalty

In-store enrollment at the POS

In-Store Enrollment at the POS The enrollment game just changed. Guests can now join your loyalty program via SMS or email at the point of sale—no app...

February 19, 2026