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Pinned Announcements

Guest Engagement Marketing Automation ThanxAI Offers & Rewards Reporting & Insights Org Management & Settings App Experience

What's new at Thanx? Now there's one place to find out.

Introducing a better way to stay in the loop on what we're building We ship a lot at Thanx, and we want to make sure you always know about it, especially the...

Q3 2025

Reporting & Insights

New in Thanx Insights Lab: Email Health Report

Understand how engaged your subscribers really are. This report shows how many members you have emailed over the last six months and how many actually opened...

September 18, 2025

Add a featured carousel content block in app home

Showcase up to 10 images in a swipeable, auto-rotating carousel. Use it to highlight limited-time offers, loyalty perks, or events. Each image can link to...

September 11, 2025

Loyalty App Experience

Transition message to inform guests about changes to points earning

For brands transitioning between the card-linked and check-in loyalty models, Thanx branded apps now display a one-time transition message to guests with...

September 2, 2025

Guest Engagement App Experience

Text blocks with merge tags in the CMS

You can now include customizable text blocks on your app home pages. Add a personalized touch to catch the eye of your guests with merge tags: In addition to...

August 20, 2025

Reporting & Insights

Insights Lab tutorial videos

Questions about how to interpret a report and translate the data into actionable insights? Every Insights Lab now links to a short video tutorial that walks...

Loyalty Guest Engagement

Introducing App-less

Our App-less Loyalty Experience is a seamless, mobile-first solution that makes it easier than ever for guests to join your loyalty program and start...

Reporting & Insights

New in Thanx Insights Lab- Revenue at Select Location(s) Report

The Revenue at Select Location(s) report shows weekly net revenue attributed to loyalty members, broken down by in-store and digital channels. It displays...

Reporting & Insights

New in Thanx Insights Lab- NPS by Channel Report

Curious how customer sentiment compares between in-store and digital experiences? The new NPS by Channel report breaks down Net Promoter Score (NPS) by...

Reporting & Insights

New in Thanx Insights Lab- Point Activity by Lifecycle Stage Report

Wondering which customers are actively redeeming points and which ones are letting them expire? This report breaks down point behavior across your customer...

Reporting & Insights

New in Thanx Insights Lab- 1st Purchases and App Adoption by Location Report

Now you can see where your new customers are making their first purchase, and whether they're also using your app. This report expands on the original 1st...

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