Reminder! Platform downtime: August 21st, 1- 2am PST

Quick heads up: the Thanx platform (dashboard + all guest-facing web and app experiences) will be down for scheduled maintenance on August 21st from 1:00 - 2:00am PST.

Prepare in advance

If you’re operating during that window, you won’t be able to receive orders for ~1 hour, so we recommend planning accordingly. For example, you may want to pause ordering briefly or send a campaign to guests ahead of time to let them know that online ordering and in-store loyalty via POS will be unavailable during this time.

Good to know

• This impacts both the dashboard and all consumer-facing experiences (web + app).

• Service will automatically resume after the 60-minute maintenance window.

We’re sorry for the inconvenience, and we appreciate your understanding. If you haven't already, subscribe to platform updates here: https://status.thanx.com/