New in Thanx Insights Lab- Weekly location summary

This report is designed to be delivered weekly to franchisees, regional leaders, and location managers who may not have access to the Thanx dashboard. This summary report highlights key loyalty metrics like average check size, purchase volume, customer activation, and app adoption at the location level.

The report provides a clear snapshot of each location’s performance in the most recent weeks, making it easier to track trends, identify areas for improvement, and celebrate wins. Email deliveries can be scheduled by accessing the report in the Summary Reports folder in the Insights Lab. If you have questions about subscribing colleagues to this email report, please contact Customer Success at success@thanx.com.

NOTE:

• Capture rate data will populate only for merchants using an integrated POS or uploading POS data to the dashboard.

• Net promoter score (NPS) and feedback data will populate only for merchants using our NPS feature.