- DATE:
- AUTHOR:
- The Thanx team
28 reports now live on the report pages you already use
Location-level and detail reports that you could only find in All reports now appear as tabs on the report pages you already visit. Digital ordering reports also have their own page.
What is it?
We moved 28 existing reports into the report pages they belong with. For example, Activation by location is now a tab on the Activation report, and Top 50 customers is a tab on All customers. A new Digital ordering page under Digital experiences brings six ordering reports together in one place. The reports themselves haven't changed.
Why it matters
Location data where you're already looking. Open Activation, Revenue or Engagement and the by-location view is right there.
Less hunting. Many of these reports were easy to miss unless your Thanx team walked you through one, and now they sit on the report pages you already use.
A home for ordering reports. Six digital ordering reports that had no page of their own now do.
How it works
Open a report page you already use.
Select one of the new tabs on that page.
For ordering reports, open Digital ordering under Digital experiences.
What moved where:
Revenue: Revenue at select location(s), Revenue by client, Average revenue per location per month, Average check overview, Average check by location, Average check by handoff mode
Digital ordering (new page): Orders by client, Orders by handoff, Average orders per location per month, Channel preference, Digital orders by hour, Item popularity in digital orders
Activation: Activation by location, Activation rate at select location(s), Lifecycle funnel by location, First purchasers and activations per location per month
Engagement: Engaged customers per location, Active customers at select location(s), Average active customers per location per month
Campaign performance: Redemption revenue, Campaign email engagement, Email engagement by campaign type
Revenue capture rate: Purchases at select location(s), Average purchases per location per month
App downloads: App installs per location per month, 1st purchases and app adoption by location
Points: Point activity by lifecycle stage
All customers: Top 50 customers
Availability and limitations
No new reports. These are existing reports in a new location.
No change to access. Users see the same reports they could see before.
No new filters. This update doesn't change how you filter these reports.
FAQs
Are these new reports?
No. They already existed. They're now on the report pages they relate to.
Do I need to turn anything on?
No. The new tabs are on automatically.
Who can see the new tabs?
The same people who could see these reports before.
Where are the digital ordering reports?
On the new Digital ordering page under Digital experiences.